Fountain Support

Getting Started with Worker Experience

Efficiently manage your admin team directly from the Worker Experience app.

Team Setup

Give employees access to only the features they need in the Worker Experience platform by utilizing roles and permissions

Roles and Permissions

Learn the steps to create and manage worker jobs, locations, and location groups.

Jobs, Locations, & Location Groups

An overview of all available settings within the Worker Experience platform.

Settings

View and update personal settings for your Worker Experience account.

User Profile Page

Triggers

View your cross-platform to-do list in one central location

Notification Center

Use Fountain's Inbox to seamlessly message workers

Inbox

Unified Auth Login

Worker Experience Platform

Configure the worker portal for a personalized touch and a warm welcome

Worker Portal Setup: Branding & Welcome Content

Learn about Fountain's multi-brand benefits, setup, and management

Multi-Brand Management

Learn the steps to create branded email templates to use for worker communication

Branded Email Templates

Worker Experience Language Translations

Worker Portal

Learn basic navigation and actions in the Workers screen and within Worker Profiles

Workers Screen & Worker Profiles

Create easy to manage groups of workers based on flexible criteria.

Worker Segments

Set up custom attributes to help manage and organize your workers.

Worker Attributes

Learn the steps to manually add groups of workers or individual workers into Fountain

Adding Workers Manually

Managing Worker Status

Workers Setup

Use the no-code Automation Center to streamline workflows across Fountain and third-party platforms

Automation Center Overview

Learn the steps to create an automation rule in the Automation Center

Automation Center - Building Automation Rules

Test and deploy custom logic or integrations quickly with the Automation Center's custom script action

Automation Center - Custom Scripts

Automation Center

Fountain.com

Hire Help Center

Developer Tools

Fountain Academy

Find answers and get help from Intercom Support and Community Experts

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