Is your company using products on both the Hire and Worker Experience platforms? Is your company using both Hire and Hire Go? Maybe your company is using multiple Fountain products like Hire, Hire Go, Onboard, and the I-9 Center.
Fountain now offers a new unified auth login experience for users, eliminating the need for multiple invitations and login credentials!
With unified auth login, you and your users can log in once to access multiple Fountain platforms, manage a single list of users across both systems, and assign shared roles, which streamlines your day-to-day administrative tasks and simplifies the onboarding experience for new team members.
Frequently Asked Questions
I am a Fountain Administrator. What steps do I need to take to migrate to this new login experience?
Migration will be completely handled by Fountain! Just reach out to your Fountain Customer Success contact or [email protected] to get the process started.
Can locations, location groups, and Openings be created, edited, and deleted in either the Hire or Worker Experience platforms if my company is using Unified Auth?
Yes! locations, location groups, and jobs can be managed in either platform, creating a more consistent and efficient experience for account Administrators.
After the migration is complete, do my users have to update their credentials?
No! They will use their Hire (or Hire Go) login they used previously to access the unified auth screen.
If I'm in Fountain Hire, will there be an easy way to navigate to the other platform?
Yes! The sidebar will also be visible in Fountain Hire. Simply click on Home or any other product icon, and you will be brought to the appropriate place.
My users do not see the Hire option when logging into Fountain. How do I fix this?
The user must have the "Can access Fountain Hire" permission enabled. Learn more about permissions in this article.