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Onboard Background Check Tasks
Onboard Background Check Tasks

Steps to use the onboard background check task with your workers

Updated today

Background checks can be an important part of the hiring process, as they're used to verify candidate information and can flag potential issues with their driving record or criminal history.

With Onboard, you can assign background checks as a task for your workers to complete. Fountain has partnered with Yardstik to support this task type.


Yardstik

Yardstik is a background check provider that helps you verify and hire the right people faster while keeping bad actors out of your workforce. Save time and money on unnecessary background checks and hiring processes by removing fraud at the top of the hiring funnel. Yardstik allows you to:

  • Clear the right people faster: Implement tools and processes that make it easy to screen at scale.

  • Reduce fraud: Prevent bad actors from joining your platform and keep you safe.

  • Save money on unnecessary checks on fraudsters: Stop new hires before they make it too far along in your onboarding process.

With Fountain's Onboard integration, the applicant will complete the Yardstik intake process within an iFrame embedded in the Worker Portal including providing consent and answering data collection questions. The information collected will be sent to Yardstik to be processed and then sent back to Fountain for review.

Obtaining a Yardsik Account

In order to enable Yardstik’s integration, you will need to create an account by completing this page on the Yardstik website. Already have a Yardstik account? Please skip to the next section of this article.

Yardstick Account configuration

Once you have your account with Yardstik, you'll connect it to your Fountain account by following the steps below:

  1. Navigate to the Settings page by clicking your company logo in the bottom left corner of the sidebar and then Settings.

  2. Click the Onboard tile.

  3. In the Background checks provider section, enter your company's Yardstik API key and the email for the Yardsik admin account. The API key will be provided by Yardstik.

  4. Click Save. Packages will now be available to select when you add the task during the flow creation process.


Adding a Background Check Task

After completing your setup, you can now assign a background check task to your workers:

  1. Create a new onboarding flow following the steps in this article, including entering a Flow Name, selecting a Flow Type, and adding a Flow Description.

  2. On the Create Flow screen, add the Background Check task type.

  3. Select the package in the Package dropdown. The options available will be based on your Yardstik account.

  4. Finish the rest of the flow creation steps and Publish.

If you do not have a Background Check as an option when adding tasks, reach out to your Fountain Customer Success contact or [email protected] for assistance.


Worker portal workflow

Workers who are assigned a background check task will be guided through an embedded view of Yardstik’s background check flow. This embed contains the customer account logo set up in the customer’s Yardstik account.

Workers will confirm their email address via a 6 digit code, enter personal information, read and acknowledge disclosure statements, and electronically sign the form. They will also receive an email with a link to their Yardstik profile where they can check the status of their background check report.


Reviewing Background Check Status and Results

After a background check has been run successfully, Fountain users can view the status and details of the report from the Onboard flow worker list.

  1. In the left sidebar, click Onboard. You will land on Flows and tasks screen by default.

  2. Click the name of the flow that contains the background check task.

  3. Click the name of the worker to open their Onboard Profile.

  4. The status will be listed as well as a Reset and View report button.

    1. Clicking the View report button will open the full report.

    2. Clicking the Reset button will reset the task for the worker.

Tip!

To quickly see background check statuses on the specific flow table, review the Background Check column.


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