Are you using the legacy version of Compliance? Review the articles in this section of the Help Center. All customers will migrate to Compliance V2 by the end of summer 2025.
The Compliance applicant experience is streamlined and user-friendly!
Applicants will move into the Compliance stage in your Hire application and be prompted to provide their compliance documents.
If you’ve given them a choice of documents they could upload, they’ll choose the document type first.
After uploading the document, it will automatically be scanned to look for preconfigured fields.
After the scan is complete, they can review the information that was automatically pulled, such as name and expiration date. The applicant can adjust these fields or enter the information if it was not successfully pulled from the document.
After making any adjustments, they will click Submit. You can then choose to have them automatically move to the next stage in the application process or require your Fountain Hire users to manually move them forward if you prefer the documents to be manually reviewed and approved first.
Important Notes:
Documents with an expired date will not be allowed to be submitted by the applicant.
If the applicant manually changes or enters a field, it will always be flagged for manual review.
To see the worker experience completing Compliance Requirements, review this article.
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