I-9 Worker Table | Fountain Employee Experience Help Center

Once you’ve set up I-9 tasks for your workers, the I-9 Center worker table will be your main hub for all things I-9.

I-9 Center Table Access & Basics

To access the worker table, click Onboard in the WX sidebar > I-9 Forms:

The table will default to showing all of your workers who have an I-9 task assigned to them, with the following informational columns:

Email
First Name
Last Name
Start date (including if a worker does not have a start date populated in their profile)
I-9 Status
Section 2 Selection (will be populated if the worker has opted to use the Authorized Representative option)
Rejected (will show a checkmark if the I-9 Section 1 form was rejected at any point)

After section 1 has been submitted, you will then be able to see the worker’s document expiration date within the table as well.

Useful Actions

Manage

Each worker has a Manage button that takes you into their I-9 profile. From there, you can take the following actions, depending on their I-9 status:

Any status:

Edit Profile: Edit the worker’s personal information
Take Action on I-9: opens a larger window where you can upload a replacement document, view the audit trail, request re-verification, and complete Supplement B
Restart I-9: Sets the status back to Pending Section 1, and restarts the task in the worker’s portal

After Section 1 has been submitted:

Review the I-9 Section 1 form and supporting documents
Complete Section 2: Complete section 2 of the I-9 form yourself, reviewing the information and documents provided by the employee, and signing off
Reject the Section 1 form: if an error is found in the section 1 submission, reject the submission and reset the I-9 task back to Pending Section 1 for the employee to redo
- This allows you to select from a list of rejection reasons - the reason(s) you select will be included in an email to the employee letting them know about the rejection and the restarted I-9 task

Supplement B / Reverify: complete the process for rehires, name changes, or expired documentation (outlined here)

After Section 2 is complete, and has been submitted to E-Verify:

Take Action on E-Verify: Opens the details of the worker's case in a pop-up window, where you can review case details and take action if needed
Deactivate: If the employee has been terminated from your organization, use this button to indicate the end date for them (with an optional note)
- This will add a tag to their profile in WX, indicating that they've been deactivated

Summary of redo, restart, etc. actions

A summary of a few of the available I-9 profile actions, with additional details on when to take each action and more details about it:

Action Button	When to Take Action	Description & Details
Restart I-9	This can be done at any point in the I-9 flow. The Restart button is most relevant when an I-9 form has been completed, especially if it has been sent to E-Verify already. If the I-9 is still Pending Section 2, then use the Reject* button (see below).*	Selecting Restart will: Reset the current I-9 task back to Not Started in the worker portal, for the worker to complete again starting at Section 1 Send an email to the worker letting them know that their I-9 form has been restarted If an I-9 has already been submitted to E-Verify: That original case will be available in the employee's audit trail Closing the original case will create a new E-Verify case once the employee completes the I-9 form again (but only if that original case is manually closed by your organization)
Reject	After the worker submits Section 1, but before Section 2 is complete and the I-9 is sent to E-Verify (Pending Section 2). This should be used when you've reviewed the Section 1 submission, and have either: Found an issue with the information provided or the uploaded documents Or, the employee has let you know that they've entered incorrect information	Selecting Reject will: Reset the current I-9 task back to Not Started in the worker portal, for the worker to complete again starting at Section 1 Send an email to the worker letting them know that their I-9 form has been rejected, including the reason(s) you selected in the Rejection pop-up. Since no case has been submitted to E-Verify yet, nothing will be sent to E-Verify in this workflow.
Re-verify	When the employee's submitted documents are nearing their expiration date.	This button opens the Supplement B reverification option, where a worker can upload new, unexpired documents to have on file. No additional information is submitted to E-Verify in this case.
Re-hire	When a worker is rehired at your organization within three years of their original start date.	This button opens the Supplement B rehire option, where you can complete the rehire flow in one screen. No additional information is submitted to E-Verify in this case. *Note: a brand new I-9 can also be used for rehires, if your company chooses. These would** be sent to E-Verify.*

Filters

Easily filter the workers on the I-9 table with the following options:

Email, First Name, or Last Name: filter down to workers with a certain email or name
Start Date: show only workers with a certain start date
Status: filter based on I-9 status (ex. Pending Section 2 or Complete)
Section 2 Selection: show only workers who have opted for the Authorized Representative option for their Section 2 form
Rejected: filter down to workers who have, or have not, had their Section 1 form rejected at any point in time

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