The I-9 Center settings page is where Fountain and customer Adminstrators will update and manage settings associated with W-4 forms, I-9 forms, and E-Verify for accounts using E-Verify.

To access I-9 Center settings, click I-9 Center in the left sidebar. Then click Settings.

The Onboard Providers section is where the Fountain team will configure your I-9 and W-4 form’s provider WorkBright. This is also where they will enable E-Verify. You should not adjust these settings.

If you have questions about these settings, reach out to your Fountain Customer Success contact or [email protected].

The Worker Import Provider section is where the Fountain team will configure how your worker information is importing into the I-9 Center. You should not adjust these settings.

If you have questions about these settings, reach out to your Fountain Customer Success contact or [email protected].

The Skip E-Verify section is where you can states where you want to skip submission to E-Verify after I-9 completion. Some states do not require E-Verify. Therefore, you may choose to skip them. Learn more about E-Verify state requirements in this article.

Click Save after adding any states.

The W-4 State Tax Reciprocity section will automatically assign W-4 forms based on state reciprocity agreements for workers who live and work in two different states. When workers access their W-4 task in their Worker Portal, they will have the option to either opt-in or opt-out of reciprocity. This impacts which W-4 forms are assigned to them as mandatory vs optional. You can also access a list of state reciprocity agreements in this section.

This setting is not visible by default. Contact your Fountain Customer Success contact if you are interested in using this feature.

The I-9 and W-4 profile automatic restart section has three toggles - Automatically restart I-9 forms on updates, Automatically restart I-9 forms for rehires, and Automatically restart W-4 forms for rehire.

Automatically restart I-9 forms on updates is used if your company is also using Fountain Hire. Information on the I-9 form can be set up to auto-populate from information saved in the worker’s Applicant Profile in Hire. However, users can edit these fields of information in the Worker’s Profile in Worker Experience, causing a mismatch across platforms.

By turning on this toggle, the I-9 Section 1 will be restarted if a user changes any of these prepopulated fields in the Worker Profile helping to ensure matching information.

Automatically restart I-9 forms for rehires will automatically restart the I-9 form for any workers that are labeled as a rehire via their Worker Profile. Rehires can either complete a Supplement B form or complete a new I-9 form. Learn more about rehire options in this article.

Automatically restart W-4 forms for rehires will automatically restart the W-4 form for any workers that are labeled as a rehire via their Worker Profile.

The Reverification section is where you’ll configure, recollect and reverify methods for expiring documentation. Prior to adjusting these settings, you should create applicable calendar groups. Review this article for more information.

To turn on reverification notifications, click the toggle and then select a calendar group for reverification appointments.

Click the Start and end reverification tab to expand and customize the message sent. You can adjust the number of days for the reverification process, the content of email and/or SMS messages, and the number of reminders.

Click Save after making any changes.

There are two E-Verify reminder sections - TNC Reminder and E-Verify Unconfirmed Data Reminder.

Each section allows you to send the worker a reminder to any new workers who have Tentative Nonconfirmation or Unconfirmed E-Verify case statuses that require worker action. Simply click the toggle to turn on this message type.

Click the Messages tab to expand and customize the message sent. You can choose to send an email, SMS, or both as well as the content of the message(s).

Click Save after making any changes.

The Deadline Approaching section allows you to send the worker daily reminders when Section 1 and Section 2 completion deadlines are approaching. Simply click the toggle to turn on this message type.

Click the Section 1 tab and/or Section 2 tabs to expand and customize the messages sent. You can choose to adjust the number of messages sent, when the message is sent, and the content of the email and/or SMS message.

Click Save after making any changes.

The Section 2 Completion Reminder section allows you to send the worker a reminder to any new workers who have not completed Section 2 of the I-9 form. Simply click the toggle to turn on this message type.

Click the Messages tab to expand and customize the message sent. You can choose to adjust the number of messages sent, when the message is sent, and the content of the email and/or SMS message.

Click Save after making any changes.

The Worker Notification Configuration section is where you can turn on worker notifications and even customize the email or text message that is sent. Simply toggle on email, sms, or both to enable messages. Click the customize buttons to edit the messages sent. All toggles are on by default. Fountain recommends keeping these notifications on when possible.

You can send workers a notification related to these I-9 statuses:

E-Verify:

I-9 forms:

W-4 forms

Click Save after adjusting any toggles or customizing any messages.

The Profile Fields Configuration section is where you can choose to disable editing on certain fields on the W-4 or I-9 forms. You can also choose to hide the phone number and gender fields on these forms which are not required.

When deciding what fields are editable, you will have a choice between conditionally locking the field or fixed locking the field.

Toggle on the appropriate Conditional Lock or Fixed Lock toggle(s) and click Save when finished.

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